Forward Reach LLC builds software for people whose work runs on relationships, and does custom work for businesses that need that software shaped to fit.
A shared relationship workspace and lightweight CRM. Every person and company you work with gets one durable thread of context: what was discussed, what's next, who's handling it. Threads are shared with your team and reachable by the AI agents you authorize, with a nudge when a follow-up is overdue. The core is free.
Think Zoom or Google Meet, but the conversation sticks around. The chat before, during, and after a call stays one continuous thread instead of disappearing when the call ends. MeetThread is part of ReachMe.chat, one shared link for everything a customer needs to say to your business, and it connects to PeopleThread and other CRMs.
Not open to everyone yet. Reach out if you'd like a sneak peek or if there's something about video calls that drives you crazy.
We help businesses put AI to work in how they talk to customers. The starting point is how the job gets done today, not what the technology can do. Usually it's something dull: the same thing retyped into three places or a follow-up that only happens if someone remembers.
Most of that needs a place where customer knowledge lives. It can be PeopleThread, which we build ourselves and can shape to fit, or the CRM you already run, connected to it. From there we add the agents and integrations, then keep them running. Your team uses it day to day and can adjust the small things without waiting on anyone. We handle the rest. Email me and we'll work out where it'd help. The first conversation is free.